Cookie Policy

Last updated: May 2026

1. What is a Cookie?

A cookie is a small text file stored on your device when you visit a website. MedZen uses cookies and similar technologies (local storage, authentication tokens) to ensure the proper functioning of the platform.

2. Essential Cookies

These cookies are strictly necessary for the operation of the site and cannot be disabled.

  • sb-access-token / sb-refresh-tokenUser authentication (Supabase)
  • themeTheme preference (light/dark)
  • localeLanguage preference (fr/en)
  • cookie-consentRecording your consent choice

3. Analytics Cookies

MedZen may use Google Analytics 4 to understand how visitors interact with the site. Data is anonymized and aggregated. GA4 operates in consent mode: no analytics cookies are set before your acceptance.

4. Advertising Cookies

MedZen does not use any advertising cookies. We do not perform ad tracking, retargeting, or commercial profiling via cookies.

5. Ecosystem Cookie Consent Sharing

Your cookie consent is shared across the Medtra Inc. ecosystem websites (medtra.ca, mednutrition.ca, medfitness.ca, medzen.ca). When you accept cookies on any of these sites while logged into your account, your choice is automatically applied to all other ecosystem sites. You can withdraw your consent at any time from your account settings on any site.

6. How to Manage Cookies

  • Via your browser settings
  • Via our cookie banner on your first visit
  • Note: disabling essential cookies may prevent the service from functioning

7. Cookies & Quebec Law 25

In compliance with Quebec's Law 25, cookies strictly necessary for service operation do not require consent. Any non-essential cookie requires your prior explicit consent. You can withdraw your consent at any time.

8. Contact

Medtra Inc.
Montreal, QC, Canada
info@medzen.ca

Last updated: May 2026