Privacy Policy

At MedZen (Medtra Inc.), we take the protection of your personal data seriously. This policy explains what data we collect, how we use it, and your rights.

Data collected

We collect information you provide directly: name, email, mental journal data, meditation preferences, and habits.

Usage

Your data is used to personalize your experience, track your progress, and communicate with you. We never sell your data.

Security

We use industry-standard security measures to protect your data, including encryption in transit and at rest.

PIPEDA Compliance

As a Canadian company, MedZen (Medtra Inc.) complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and its 10 fair information principles, including accountability, consent, limiting collection, safeguards, openness, and individual access. To exercise your rights or file a complaint, contact the Office of the Privacy Commissioner of Canada (www.priv.gc.ca).

Data Retention

  • Active account: Your data is retained while your account is active.
  • Deleted account: Your data is purged within 30 days of account deletion.
  • Payment data: Managed by Stripe and subject to Stripe's retention policy.

Ecosystem Cookie Consent Sharing

Your cookie consent is shared across the Medtra Inc. ecosystem websites (medtra.ca, mednutrition.ca, medfitness.ca, medzen.ca). When you accept cookies on any of these sites while logged into your account, your choice is automatically applied to all other ecosystem sites. You can withdraw your consent at any time from your account settings on any site.

Contact

For any questions about this policy, contact us at info@medzen.ca.

Last updated: May 2026